Sojung Yoon

Hi! My name is Sojung. I am a Ph.D. Candidate in Information and Decision Sciences (IDSc) at the Carlson School of Management, University of Minnesota. My advisor is Dr. Jason Chan.

As AI becomes deeply embedded in the workplace, it is important to understand the impact across the broader work process. My current research examines the impact of AI across three stages of the employee life cycle: workforce entry, task execution, and performance improvement.

Across these settings, I study a recurring tension between AI as a mechanism of organizational control that directs, evaluates, and shapes worker behavior, and AI as a complement to human judgment that can increase the value of the capabilities workers uniquely contribute. I examine this tension using a range of methods, including econometric analysis, field experiments, and machine learning approaches.